HCL conducting a walk-in drive for the position of Email Support on January 11th, 2025 in Gurgaon. This opportunity is open to candidates with 0 years of experience and requires a Graduates or a related qualification. HCL Walk-in Drive For Freshers For more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
HCL Walk-in Drive For Freshers | |
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Company Name | HCL |
No Of Openings | 40 |
Job Role | Email Support |
Qualification | Graduates |
Experience | 0 Years |
Job Location | Gurgaon |
Salary | Not Disclosed |
Interview Date | 11th Jan 2025 |
Interview Time | 11:00 AM to 05:00 PM |
Job Description :
HCL is hiring for Fresher's (Email Support) -
Designation: Process Associate
Eligibility: Any graduate, except BTech, BCA, MTech, or MCA degree, are not eligible.
Work Location: Client Site, Unitech Signature Tower, Gurgaon
Shifts: 24x7, 5 days working, 2 days off (Rotational offs) -
Cabs: Yes, Chargeable
Walk-In Date : 11th January 2025
Time: 11:00 AM to 5:00 PM
Contact Person: Shikha Tanwar/Preeti Kumari
Please carry two copies of your resume.
Job Details:
- Type of Requirement: Email Support (Excellent Written & Verbal Communication is a must)
- Designation: Process Associate (Fresher)
Required Skills:
- Excellent fluency in the English language, both written and spoken.
- Driven to deliver an excellent customer experience through resolutions and adherence to response times.
Skills Set Required:
- Excellent English written communication skills (MUST HAVE)
- Strong email writing skills with a focus on customer service.
- Ability to solve customer queries via email.
Job Responsibilities:
- Use deductive reasoning to make sound business decisions.
- Follow best practices and collaborate with multiple teams to complete tasks and other daily job functions.
- Multi-task across tools to maintain client databases, validate order information, and verify payment terms with high attention to detail and urgency.
- Ensure compliance with company and business policies, administer open sales orders, and ensure appropriate order flow.
- Own and manage internal order-to-cash processes for multiple products, ensuring compliance with organizational policies.
- Learn and process all products offered in the logo.
Key Skills:
- Team-oriented and a collaborative team player.
- Situational/contextual awareness with the ability to understand the impact of ones work.
- Excellent critical and analytical thinking abilities.
- High attention to detail and professionalism.
- Proactive, self-motivated, and able to work with minimal supervision.
- Strong decision-making and problem-solving skills, committed to resolution and compliance.
- Excellent organizational, time, and workflow management skills.
Note: BTech, BCA /MTech, MCA candidates are not eligible.
Interview Venue Details :
HCLTech Candor Tech Space,
Tower 11, 1st Floor,
Sector 21, Dundahera Village,
Gurugram, Haryana 122022.
Contact Persons : Shikha Tanwar/Preeti Kumari
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