HCL conducting a walk-in drive for the position of Customer Support Representative on January 13th, 2025 in Noida. This opportunity is open to candidates with 0 years of experience and requires a Graduation Not Required or a related qualification. HCL Walk-in Drive For Freshers about more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
HCL Walk-in Drive For Freshers | |
|---|---|
| Company Name | HCL |
| No Of Openings | 01 |
| Job Role | Customer Support Representative |
| Qualification | Graduation Not Required |
| Experience | 0 Years |
| Job Location | Noida, Ghaziabad, Greater Noida |
| Salary | Not Disclosed |
| Interview Date | 13th Jan 2025 |
| Interview Time | 11:00 AM to 02:00 PM |
Job Description :
Walk-In Drive for Customer Support Executive - HCL Tech
Profile - Voice, customer service.
HCL Tech Hiring for UK / US Voice Process 13th Jan-25 Walk in directly.
Designation: Customer Care Representative-Freshers
Any Grad/UG can apply (No Regular Students / No Law Graduate)
B.tech, M.tech , BCA and MCA is not eligible.
Work Location: Noida Sec-126
Two Ways Cabs Available
Walk-in Date- 13th –Jan-25
Timing- 11am-2pm
Job Details - Customer Service Executive :
- Candidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from UK /US customers.
Work Experience & Qualification Criteria :
- Excellent communication skills - both verbal and written - with a professional telephone etiquette
- Helpful, empathetic, and enthusiastic about customer service
- Freshers in UK/US Inbound calling preferably in Banking domain
Job Details :
- Answer all inbound queries as per call flow procedure.
- Adherence to process to ensure high quality and customer service.
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.
- Break schedule adherence.
- Involvement in motivational activities, implementing feedback given during monitoring sessions.
- Updating various logs like escalation log, complaint tracker etc.
- Ensuring data security - proprietary data of customers
Contact Person- Priyanka Shastri
(Priyanka.shastri@hcltech.com)
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Interview Venue Details :
HCL Technologies,
A- 8 & 9, Sector 60,
Noida, Uttar Pradesh– 201301.
Contact Persons : Priyanka Shastri
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