Infosys Walk-in Drive For Freshers On 15th to 18th Jan 2025 | Barabar Jobs - Barabar Jobs

Wednesday, 15 January 2025

Infosys Walk-in Drive For Freshers On 15th to 18th Jan 2025 | Barabar Jobs


Infosys is conducting a walk-in drive for the position of 
Customer Support Voice Process on January 15th to 18th, 2025 in Bangalore & Pune. This opportunity is open to candidates with 0 - 2 years of experience and requires a Any Graduate or a related qualification. Infosys Walk-in Drive For Freshers About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
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Infosys Walk-in Drive For Freshers

Company Name : Infosys

No Of Openings : 100

Job Role : Customer Support Voice Process

Experience : 0 - 2 Years

Qualifications : Any Graduate

Job Location : Bangalore, Pune

Salary : Not Disclosed

Job Description :  

We are hiring for Customer Support Voice Process for Bengaluru and Pune. Please walk-in for the interview on 15th, 16th, 17th and 18th January 2025 in Hyderabad.

Note: Please carry a copy of this email to the venue.

Interview Details:

Interview Date: 15th, 16th, 17th and 18th January 2025

Interview Time: 10 AM to 1:00 PM IST

Please find below Job Description for your reference:

Infosys BPM Ltd. is hiring for (Customer Support - Voice Process)

Job Location: Bengaluru and Pune

Qualification: Customer Support - Full time Graduates

Experience: 0 - 2 Years

Job Details: Process Executive

Working Location: Bengaluru and Pune

Employment Type: Full-Time.

Job Details :

  • The role requires to handle customer service queries through calls while delivering Excellent feedback
  • Must have International Voice Process Experience

Key Responsibilities:

  • Provide first-level resolution to the customers
  • Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
  • Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
  • Build rapport with customers through active listening, effective communication, and attention to detail.
  • Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
  • Document and track customer interactions and technical issues in the service management system.
  • Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
  • Participate in ongoing training and upskilling programs to enhance technical and customer service skills.

Must adhere and non-negotiables:

  • Excellent in communication
  • Comfortable working in US shift
  • 24*7, flexible shifts
  • 100% WFO, no hybrid

Preferred Qualifications: Any Graduate

Documents to Carry:

  • Carry a printout your updated resume.
  • Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
  • All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

Pointers to Note:

  • Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
  • Original Government ID card is must for Security Clearance

Walk-in Drive Full Details :

Interview Date : 15th to 18th Jan 2025

Interview Time : 10:00 AM to 01:00 PM

Interview Venue : 

Infosys STP- Office no 5,

6-963/2 Madhava Reddy colony, 

ISB road pin code- 500032, Gachibowli Hyderabad.

Building number - 4, 1st floor Aryabhata conference room

Landmark- Nearby ISB college

Contact Persons : Neha, Srishti 

For More information about the Infosys Walk-in Drive For Freshers, Visit this Page and Follow our barabarnews.com Website Regularly.

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