Infosys is conducting a walk-in drive for the position of Customer Support Voice Process on January 15th to 18th, 2025 in Bangalore & Pune. This opportunity is open to candidates with 0 - 2 years of experience and requires a Any Graduate or a related qualification. Infosys Walk-in Drive For Freshers About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
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Infosys Walk-in Drive For Freshers
Company Name : Infosys
No Of Openings : 100
Job Role : Customer Support Voice Process
Experience : 0 - 2 Years
Qualifications : Any Graduate
Job Location : Bangalore, Pune
Salary : Not Disclosed
Job Description :
We are hiring for Customer Support Voice Process for Bengaluru and Pune. Please walk-in for the interview on 15th, 16th, 17th and 18th January 2025 in Hyderabad.
Note: Please carry a copy of this email to the venue.
Interview Details:
Interview Date: 15th, 16th, 17th and 18th January 2025
Interview Time: 10 AM to 1:00 PM IST
Please find below Job Description for your reference:
Infosys BPM Ltd. is hiring for (Customer Support - Voice Process)
Job Location: Bengaluru and Pune
Qualification: Customer Support - Full time Graduates
Experience: 0 - 2 Years
Job Details: Process Executive
Working Location: Bengaluru and Pune
Employment Type: Full-Time.
Job Details :
- The role requires to handle customer service queries through calls while delivering Excellent feedback
- Must have International Voice Process Experience
Key Responsibilities:
- Provide first-level resolution to the customers
- Diagnose and troubleshoot technical issues, escalating more complex problems to higher-level support when necessary.
- Deliver exceptional customer service by acknowledging issues promptly, showing empathy, and using positive language.
- Build rapport with customers through active listening, effective communication, and attention to detail.
- Handle customer objections and concerns efficiently, ensuring a smooth and satisfactory resolution.
- Document and track customer interactions and technical issues in the service management system.
- Stay up-to-date with product knowledge and industry trends to provide accurate information and support.
- Participate in ongoing training and upskilling programs to enhance technical and customer service skills.
Must adhere and non-negotiables:
- Excellent in communication
- Comfortable working in US shift
- 24*7, flexible shifts
- 100% WFO, no hybrid
Preferred Qualifications: Any Graduate
Documents to Carry:
- Carry a printout your updated resume.
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to Note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
Walk-in Drive Full Details :
Interview Date : 15th to 18th Jan 2025
Interview Time : 10:00 AM to 01:00 PM
Interview Venue :
Infosys STP- Office no 5,
6-963/2 Madhava Reddy colony,
ISB road pin code- 500032, Gachibowli Hyderabad.
Building number - 4, 1st floor Aryabhata conference room
Landmark- Nearby ISB college
Contact Persons : Neha, Srishti
For More information about the Infosys Walk-in Drive For Freshers, Visit this Page and Follow our barabarnews.com Website Regularly.
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Genpact | 30th Jan 25 | Venue Details |
Infosys | 17th Jan 25 | Venue Details |
HCL | 16th Jan 25 | Venue Details |
TCS | 18th Jan 25 | Venue Details |
Wipro | 16th-17th Jan | Venue Details |
Infosys | 16th Jan 25 | Venue Details |
Axis Bank | 29th Jan 25 | Venue Details |
Genpact | 28th Jan 25 | Venue Details |
Mphasis | 14th-16th Jan | Venue Details |
Infosys | 15th Jan 25 | Venue Details |
CMS Computers | 13th-17th Jan | Venue Details |
Datamatics | 13th-18th Jan | Venue Details |
HCL | 20th Jan 25 | Venue Details |
Wipro | 21st-22nd Jan | Venue Details |
TCS | 18th Jan 25 | Venue Details |
Tech Mahindra | 13th-17th Jan | Venue Details |
SBICAP | 13th-17th Jan | Venue Details |
MSN | 18th Jan 25 | Venue Details |
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Firstsource | 13th-17th Jan | Venue Details |
Infosys | 15th Jan 25 | Venue Details |
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Wipro | 15th-16th Jan | Venue Details |
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Infosys | 15th Jan 25 | Venue Details |
Axis Bank | 16th Jan 25 | Venue Details |
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IGT Solutions | 11th-18th Jan | Venue Details |
Genpact | 18th Jan 25 | Venue Details |
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ACT | 13th-17th Jan | Venue Details |
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Axis Bank | 15th Jan 25 | Venue Details |
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