Infosys conducting a walk-in drive for the position of Service Desk- Voice on January 9th, 2025 in Bangalore. This opportunity is open to candidates with 2 - 4 years of experience and requires a Any Graduate or a related qualification. Infosys Walk-in Drive For Service Desk- Voice about more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Infosys Walk-in Drive For Service Desk | |
|---|---|
| Company Name | Infosys |
| No Of Openings | 100 |
| Job Role | Service Desk- Voice |
| Qualification | Any Graduate |
| Experience | 2 - 4 Years |
| Job Location | Bangalore, Hyderabad |
| Salary | Not Disclosed |
| Interview Date | 9th Jan 2025 |
| Interview Time | 10:00 AM to 01:00 PM |
Job Description :
We are hiring for Service Desk - International Voice Process in Bangalore and Hyderabad, please walk-in for the interview on 8th and 9th January 2025 at Hyderabad.
Note: Please carry a copy of this email to the venue.
Work Location for this job role is in Hyderabad
Interview Time: 10 AM to 1 PM
Interview Date: 8th and 9th January 2025
Education Qualification: Full-time graduation / Post graduation
Shifts: 24*7 rotational shifts
Please find below Job Description for your reference:
Infosys BPM Ltd. is hiring for (Service Desk- Voice, Hyderabad)
Role: Service Desk - International Voice
Shift: 24/7
Location: Bangalore or Hyderabad (Work from office)
Experience: 2 - 4 Years
Required :
- Minimum 2+ years of experience in Application Support in Unix, SQL & UNIX scripting
- Application support and knowledge on ITIL processes Incident Management & Problem Management
- Knowledge of any programming language (especially Java) & debugging skills
- Excellent communication and analytical skills
Preferred :
Understanding of capital markets and middle / back office operations in any investment bank
Role Description :
- Work actively with team members to analyze and resolve application issues
- Incident Management (Incident resolution, stakeholder communication, bridge management, post mortem analysis and action items)
- User Ticket management (Backlog review, User interface and manual prioritization)
- Perform Monthly Metrics Analysis, Frequent Failure and Support Efficiency/Automation, Data queries from client Managers
- Understand current queue of work items handed over across shifts and review criticality/priority
- Planned/unplanned events Support BCP (Business Continuity Planning), Migration, Holiday activities
Personal :
- Besides the professional qualifications of the candidates, we place great importance in addition to various forms personality profile. These include:
- High analytical skills
- A high degree of initiative and flexibility
- High customer orientation
- High quality awareness
- Excellent verbal and written communication skills
Must to adhere and non-negotiables:
- Excellent in communication
- Need to work on US shift timings.
- Need to complete specific and dedicated training programs set by the client.
- 24*7 , flexible shifts
- 100% WFO , no hybrid
Preferred Qualifications: Any Graduate
Documents to Carry:
- Carry a print out your updated resume;
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to Note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
Work From Home Jobs:
| Customer Support Executive | RS 25,000 P.M | APPLY NOW |
| Graphic Designer | RS 28,000 P.M | APPLY NOW |
| Content Creator | RS 32,000 P.M | APPLY NOW |
| Technical Support Specialist | RS 12,000 P.M | APPLY NOW |
| Back Office Executive | RS 33,000 P.M | APPLY NOW |
| Gen AI Engineer | RS 1,00,000 P.M | APPLY NOW |
| Data Entry/MIS Executive | RS 42,000 P.M | APPLY NOW |
| Data Analyst | RS 66,000 P.M | APPLY NOW |
| Quality Assurance Engineer | RS 30,000 P.M | APPLY NOW |
| Data Engineer | RS 45,000 P.M | APPLY NOW |
| Crypto Writer | RS 25,000 P.M | APPLY NOW |
| UI/UX Designer | RS 34,000 P.M | APPLY NOW |
| Data Entry / MIS | RS 42,000 P.M | APPLY NOW |
| Video Editor | RS 20,000 P.M | APPLY NOW |
| Customer Support Executive | RS 28,000 P.M | APPLY NOW |
| Search Engine Evaluator | RS 20,000 P.M | APPLY NOW |
| Sales Executive | RS 20,800 P.M | APPLY NOW |
Interview Venue Details :
Infosys STP- Office, No 5,
6-963/2, Madhava Reddy Colony,
ISB road Pin Code- 500032, Gachibowli Hyderabad.
Building number - 4, 1st floor Aryabhata conference room
Landmark- Nearby ISB college
Contact Persons : Neha, Srishti
For More information about the Infosys Walk-in Drive For Service Desk, Visit this Page and Follow our barabarnews.com Website Regularly.
No comments:
Post a Comment