Infosys conducting a walk-in drive for the position of Service Desk on January 9th, 2025 in Bangalore. This opportunity is open to candidates with 0 - 4 years of experience and requires a Any Graduate or a related qualification. Infosys Walk-in Drive For Freshers about more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Infosys Walk-in Drive For Freshers | |
|---|---|
| Company Name | Infosys |
| No Of Openings | 500 |
| Job Role | Service Desk |
| Qualification | Any Graduate |
| Experience | 0 - 4 Years |
| Job Location | Bangalore |
| Salary | Not Disclosed |
| Interview Date | 9th Jan 2025 |
| Interview Time | 10:00 AM to 01:00 PM |
Job Description :
We are hiring for Service Desk - International Chat Process in Bangalore, please walk-in for the interview on 8th and 9th January 2025 at Hyderabad.
Note: Please carry a copy of this email to the venue.
Interview Time: 10 AM to 1 PM
Interview Date: 8th and 9th January 2025
Education Qualification: Full-time graduation / Post graduation
Shifts: 24*7 rotational shifts
Please find below Job Description for your reference:
Infosys BPM Ltd. is hiring for (Service Desk- Chat, Hyderabad)
Role: Service Desk - International Chat
Shift: 24/7
Location: Bangalore (Work from office)
Experience: 0 - 4 Years
Job Details :
Mandate to have Experience in Service Now ticketing tool.
Must be able to handle L1 and L2 support
Must be able to handle multiple Chat Support
- Excellent communication skills to attend/resolve client issues on calls/chat/mail.
- Experience in using ticketing tools such as Service now, Remedy, control M will be added advantage
- Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
- General support knowledge of Operating systems across various platforms and basic concepts of networking, cloud computing
- Productivity applications like Microsoft office tools.
- Open to work in 24*7 and work from office environment
- Analytical problem solvers who will understand issues and to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently
- Being proactive and show the utmost respect for customers time
- Good time management, ensuring all contacts with customers add value
- Work from Office
Must to adhere and non-negotiables:
- Excellent in communication
- Need to work on US shift timings.
- Need to complete specific and dedicated training programs set by the client.
- 24*7 , flexible shifts
- 100% WFO , no hybrid
Must Have:
- Excellent communication skills
- Ready to work in 24*7 shifts, work from office in Bangalore
- Full time education of 15 years
- For Service Desk :: Knowledge/Experience of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory is required
Preferred Qualifications: Any Graduate
Documents to Carry:
- Carry a print out your updated resume;
- Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
- All original education documents needs to be available for verification.(10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)
Pointers to Note:
- Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
- Original Government ID card is must for Security Clearance
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Interview Venue Details :
Infosys STP- Office, No 5,
6-963/2, Madhava Reddy Colony,
ISB road Pin Code- 500032, Gachibowli Hyderabad.
Building number - 4, 1st floor Aryabhata conference room
Landmark- Nearby ISB college
Contact Persons : Neha, Srishti
For More information about the Infosys Walk-in Drive For Freshers, Visit this Page and Follow our barabarnews.com Website Regularly.
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