Mphasis Walk-in Drive On 21st to 24th Jan 2025

Mphasis is conducting a walk-in drive for the position of Customer Support Office on January 21st to 24th, 2025 in Mangalore. This opportunity is open to candidates with 0 - 3 years of experience and requires a Any Graduate or a related qualification. Mphasis Walk-in Drive For Freshers About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Mphasis Walk-in Drive For Freshers
Company Name	Mphasis
No Of Openings	25
Job Role	Customer Support Office
Qualification	Any Graduate
Experience	0 - 3 Years
Job Location	Mangalore
Salary	RS 2.5-3.25 Lacs P.A
Interview Date	21st to 24th Jan 2025
Interview Time	11:30 AM to 05:30 PM

Job Description :  

Job Title: Customer Support Office

Job Duration: Full time job opportunity

Work Location: Ella, PL Compound, Morgansgate, Jeppu Market Road, Mangalore, Karnataka (WORK FROM OFFICE)

Shift time: 6.30 pm, 7.30 pm (Night shifts only) (Two transportation available)

Summary :

• We are looking for Graduate individuals with excellent communication skills and minimum 1 year of experience in BPO/ Customer Service industry

Role & Responsibilities:

• Respond to customer queries via inbound/outbound calls and emails within defined SLAs
• Record interaction using client system with proper classification
• Refer Knowledge base and perform task as per defined process
• Follow up and closure of interactions to ensure customer satisfaction
• Passionate about customer service
• Comfortable with Rotational shifts, extended working hours and weekly offs.
• Candidate should clear the V&A and online typing tests

Requirements:

• Operating the computer- Intermediate
• MS Office - Intermediate
• Avaya/Phone Operating skills Beginner
• Fluent in Spoken and written English with effective Business Communication
• Communication in neutral accent over phone
• Active listening and probing skills
• Basic knowledge of Insurance

Kindly apply only if you are comfortable working for Night shifts only as there is no opportunity for day shift nor for WFH opportunity.

Interested candidates can send their resume to renita.lasrado1@mphasis.com (Renita Lasrado)

Venue Details Here: 

Mphasis, Ella, 

PL Compound, Morgansgate, 

Jeppu Market Road, Mangalore, Karnataka

Contact Person : Renita Lasrado

For More information about the Mphasis Walk-in Drive For Freshers, Visit this Page and Follow our barabarnews.com Website Regularly.

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