Sutherland conducting a walk-in drive for the position of Collection Executive on January 13th to 17th, 2025 in Chennai. This opportunity is open to candidates with 0 - 3 years of experience and requires a B.Com or a related qualification. Sutherland Walk-in Drive For Freshers about more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
Sutherland Walk-in Drive For Freshers | |
|---|---|
| Company Name | Sutherland |
| No Of Openings | 01 |
| Job Role | Collection Executive |
| Qualification | B.Com |
| Experience | 0 - 3 Years |
| Job Location | Chennai |
| Salary | RS 1.0 - 3.5 Lacs P.A |
| Interview Date | 13th to 17th Jan 2025 |
| Interview Time | 10:30 AM to 05:30 PM |
Job Description :
Direct WALK-IN
MONDAY - FRIDAY
10.30 AM - 5.30 PM
FRESHERS CAN ALSO APPLY
Exp - 0 - 3 Yrs
Kindly carry Aadhar / Pan Card with updated resume
Kindly mention the name Thrisha - HR on top of your Resume
- Review open accounts from the daily Ageing report
- Monitor and maintain the assigned accounts - Collection calls (Outbound/Inbound in a professional manner), account adjustments and customer reconciliations
- Collect customer payments in accordance with payment due date and timely follow-up on payment arrangements
- Monitor customer payments activity to ensure receivables are collected in a timely manner
- Ensure timely escalation in case of non-payment or no response
- Provide customer service with regards to sending statements, process customer refunds, and process account adjustments and resolves client-billing problems and applying good customer service in a timely manner
- Identify issues attributing to account delinquency and discuss them with customers and escalate with client
- Assists with the cleanup of UC's (unapplied credits), short paid invoices
- Send Dunning letter to customers to make the payment of delinquent accounts
- Communicate & follow up with Sales/Operations department regarding customer accounts on a timely basis
- Update Daily/Weekly trackers and perform self-quality check
- Adherence to Control and Compliance
- Act as a liaison between Customer, Sales, Billing and various internal departments to ensure smooth flow of transaction and resolution of issues if any
- Follow and update the Standard Operating Procedure (SOP)
- Active participation in Learning & Developments
- Involve in Process Improvements and its implementation
- Comply with all Internal and External Service Level Agreement & Key Performance Index requirements
- Interact and Coordinate with the support functions teams
- Preparing questionnaires along with training team for Internal Assessment
- Adherence to Control and Compliance and collate related documents towards external / internal audit
- Acting as a backup to the Team lead as and when required
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Interview Venue Details :
Sutherland Global Services,
Shriram Gateway, A1 Block,
Ground Floor, Perungulathur.
Contact Person : Thrisha ( 6381106825 )
For More information about the Sutherland Walk-in Drive For Freshers, Visit this Page and Follow our barabarnews.com Website Regularly.
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