Wipro Walk-in Drive On 3rd to 12th Feb 2025

Wipro is conducting a walk-in drive for the position of Customer Support Associate on February 3rd to 12th, 2025 in Navi Mumbai. This opportunity is open to candidates with 0 - 5 years of experience and requires a Graduation Not Required or a related qualification. Wipro Walk-in Drive For Freshers About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Wipro Walk-in Drive For Freshers

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Company Name : Wipro

No Of Openings : 01

Job Role : Customer Support Associate

Experience : 0 - 5 Years

Qualifications : Graduation Not Required

Job Location : Thane, Navi Mumbai

Salary : RS 1.0 - 3.5 Lacs P.A.

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Job Description : 

Principal Responsibilities:

• Work on the various front offices client tools as required for the specific queues and provide customer service through calls.
• Understand customer queries received through calls and act accordingly.
• Maintain a healthy and clean work environment & adhere to company policies and procedure.
• Continuous up gradation of process knowledge as required

Critical Skills Required:

• Excellent communication skills.
• Comprehension - Ability to clearly understand the problem statement
• Composition: - Ability to compose a grammatically correct, concise and accurate paragraph/essay/letter.
• Voice & Accent: - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
• Strong customer service focus: - - Ability to empathize with the customer - Prioritizing customer needs

Desired Skills: 

• Self-Discipline
• Learning and decision making
• Patience and action oriented

Technical Skills: 

• Basic Working knowledge of Computer &
• Knowledge of desktop computer system

Candidate Specification:

• Must have
• Graduate / Undergraduate can apply (Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE, MTech, MCA, CA ).
• Comprehension skills to understand & communicate with all customers effectively.
• Telephone etiquettes.
• Good to have
• Worked in Airlines Industry/ (reservation & ticketing)
• IATA certified/Trained on foundation/consultant course (Airlines business)
• Work on track & trace ( for logistic business)
• Experience of 0-3 years desirable.
• Experience in international call center will be an advantage.
• Hospitality industry candidates from e.g. hotels, supply chain industry or any other service industry.
• Experience of Air travel would be desired.
• Knowledge of Western culture would be an added advantage. (USA/UK culture)
• Donts
• Poor grammar and Windows Skills
• Issues with comprehending & communicating effectively with the customer.
• Not Eligible - MBA, BTech, BCA, Bsc IT & CS, BE., MTech, MCA, CA

Important Notes:

• 5 days working and any 2 week offs.
• Should be flexible in 24*7 shifts.
• Should be within Transport Boundary.
• IATA certification or Experience in airline ticketing would be an added advantage.
• Job Location: Kensington - Airoli, Mumbai.
• WFO
• Immediate joiners preferred.

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Walk-in Drive Details Here: 

Interview Date : 3rd to 12th Feb 2025

Interview Time : 09:30 AM to 05:30 PM

Venue Details:

Wipro, Plot No. 3, 

Airoli, opp. Airoli Station Main Road, 

Kalwa, Navi Mumbai, 400708.

Contact Person : Ojasvi  ( 9321527119 )

For More information about the Wipro Walk-in Drive For Freshers, Visit this Page and Follow our barabarnews.com Website Regularly.

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