Axis Bank Walk-in Drive For Inbound Customer Service Process
Company Name : Axis Bank
No Of Openings : 40
Job Role : Inbound Customer Service
| Instant Hiring: Submit your CV Immediately |
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| 𝐏𝐚𝐲 𝐀𝐟𝐭𝐞𝐫 𝐏𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐏𝐫𝐨𝐠𝐫𝐚𝐦- 𝐆𝐞𝐭 𝐏𝐥𝐚𝐜𝐞𝐝 𝐈𝐧 𝐓𝐨𝐩 𝐌𝐍𝐂'𝐬 |
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Experience : 2 - 5 Years
Qualifications : Any Graduate
Job Location : Mumbai, Mumbai Suburban
Salary : Not Disclosed
Job Description :We have a walk-in drive next week on dated 19th (Wednesday) and 21st February (Friday) from 10.30 am to 4 pm
It is for Inbound Customer Service process.
We are hiring for AM and Officer level only.
Please find JD below.
We are looking at Graduates with excellent English-speaking skills and immediate joiners are preferred.
Note :
- We have 5 days working with rotational shifts and rotational week - offs
- No night shift for females
- No transportation facility provided.
About the Role :
- The role exists for effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum handling time along with cross selling and upselling various products
Key Responsibilities :
- Effectively resolving customer queries or complaints - at the first instance - with excellent customer satisfaction scores and minimum call handling time,
- Delivering service with requisite courtesy and accuracy,
- Demonstrating complete onus to customers queries / problems,
- Adhering to product and process requirements with nil errors,
- Escalating customer issues to the right internal stakeholders,
- Ensuring process efficiency and effectiveness,
- Complying to service and sales guidelines
- Achieving Call Quality targets and other key performance indicators,
- Cross-sell / upsell products like loans, mortgages, priority / elite accounts, etc.
Qualifications :
- Optimal qualification for success on the job is:
- Graduate or Post graduate from a recognized institution
- 2- 5 years of relevant experience
Role Proficiencies:
- For successful execution of the job, a candidate should possess the following:
- Excellent written and oral communication, Service mindset, Enthusiastic and self-motivated, Ability to work in a dynamic environment, Good comprehension skills, Team player with a positive attitude.
- Knowledge about the Banking industry will be an added advantage.
Interested candidates email their resumes on mitali.satam@axisbank.com or Whatsapp their cv on 9326032900
| City Wise Walk-in Drives | ||
|---|---|---|
| Bangalore | Chennai | Hyderabad |
| Mumbai | Pune | More Cities |
Walk-in Drive Details Here:
Interview Date : 19th to 21st Feb 2025
Interview Time : 10:30 AM to 04:00 PM
Venue Details:
Grnd flr, Gate no. 2,
Parle Products Pvt Ltd. ,
VS Khandekar Rd., Navpada,
Vileparle East Mumbai 400057
Contact Person : Mitali Satam
For More information about the Axis Bank Walk-in Drive For Inbound Customer Service Process, Visit this Page and Follow our barabarnews.com Website Regularly.
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