Genpact Walk-in Drive On 25th Feb 2025 - Barabar Jobs

Friday, 21 February 2025

Genpact Walk-in Drive On 25th Feb 2025

Genpact is conducting a walk-in drive for the position of International Chat Process on February 25th, 2025 in Hyderabad. This opportunity is open to candidates with 0 years of experience and requires a Any Graduate or a related qualification. Genpact Walk-in Drive For Freshers About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Genpact Walk-in Drive For Freshers

Experience : 0 Years

Qualifications : Any Graduate

Job Location : Hyderabad

Salary : Not Disclosed

Job Description : 
Genpact Mega Walk-In drive for International Chat Process (English) on 25th February 2025 || Hyderabad
Date: 25-February-2025 (Tuesday)
Time: 11:00 AM - 1:00 PM
Graduation: Any graduate (except law).
Note: We are not considering Undergraduates / postgraduates for these roles.
Work Location: Hyderabad (Work from office)
Experience: Only Freshers are eligible
Shifts: Flexible with any shift
Language Known: English
In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications.
Role & Responsibilities:
  • Handle Inbound/ Outbound Voice calls
  • Respond to the customer queries & issues in timely manner
  • Provide solution to the customer basis the available help articles and within the policies
  • Replicate customers issue and report necessary bugs/suggestions/ideas
  • Provide excellent services to the customers
  • Work closely with internal departments to provide the required information/support to the customer
  • Support technical queries related to Domain, Hosting, Server, SSL, Email, Site Lock, Site backup, or any other such product that is owned by end customer
  • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment
  • Maintain a deep understanding of client process and policies
  • Upskill to enhance the knowledge time to time and offer support
  • Upsell existing and sell the relevant/next logical products to the new customers basis their business need/nature of business
Qualifications we seek in you
Minimum Qualifications :
  • Graduation in any discipline except law
  • Excellent Voice Communication Skills
  • Fluent in English & Hindi Languages
  • Only Freshers are eligible
Preferred Qualifications:
  • Previous experience in a customer service role chat/email/voice
  • Effective probing skills and analyzing / understanding skills
  • Analytical skills with customer centric approach
  • Excellent proficiency with written English and with neutral English accent
  • You should be able to work on a flexible schedule (including weekend shift)
Note: Please carry below documents with you:
  • 3 copies of updated resume
  • 3 Passport size photographs
  • Original Aadhar card
  • 2 copies of Aadhar card
City Wise Walk-in Drives
Bangalore Chennai Hyderabad
Mumbai Pune More Cities
Walk-in Drive Details Here: 
Interview Date : 25th Feb 2025
Interview Time : 11:00 AM to 01:00 PM
Venue Details:
Genpact, 14-45 IDA Uppal, 
NGRI, Habsiguda, 
Hyderabad, Telangana 500039 
For More information about the Genpact Walk-in Drive For Freshers, Visit this Page and Follow our barabarnews.com Website Regularly.
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