ICICI Lombard Walk-in On 3rd to 12th Feb 2025

ICICI Lombard is conducting a walk-in drive for the position of Customer Relationship Manager on February 3rd to 12th, 2025 in Navi Mumbai. This opportunity is open to candidates with 0 - 5 years of experience and requires a Any Graduate or a related qualification. ICICI Lombard Walk-in Drive For Freshers About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

ICICI Lombard Walk-in Drive For Freshers

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Company Name : ICICI Lombard

No Of Openings : 15

Job Role : Customer Relationship Manager

Experience : 0 - 5 Years

Qualifications : Any Graduate

Job Location : Thane, Navi Mumbai, Mumbai (All Areas)

Salary : Not Disclosed

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Job Description : 

Hiring Customer Relationship Manager for ICICI Lombard contact center @ Vashi Office

THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD

Designation: Customer Relationship Manager (TAMIL SPEAKING CANDIDATES)

Role: Handling inbound calls (Customer Service)

Shift Timing: Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs. shift & Female: 7:00 AM TO 8:30 PM any 9.30 hrs.

Week-Off: 5 Days working 2 days rotational off

SALARY : Up to 36 in-hand (Depend on the interview and years of experience)

Job Details:

• Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call.
• Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs.
• Understanding multiple products and processes.
• Influencing customers to buy or retain product or service by following a prepared script to give product reference information.

Role & Responsibilities:

• Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards.
• Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.
• Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency.
• Ability to understand and handle irate customers
• Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications.
• Ability to achieve stretched targets and able to manage the organization standards.
• Maintain Superior quality service by following organization standards

Skills Require:

• Graduate Mandatory
• Excellent Communication in English & Hindi
• Fluent in TAMIL
• Age: 20-30
• Open for voice process

Interested candidate can contact on below mention contact details -

SIMRAN KAUR : simran.maal@ext.icicilombard.com

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Walk-in Drive Details Here: 

Interview Date : 3rd to 12th Feb 2025

Interview Time : 10:00 AM to 02:00 PM

Venue Details:

ICICI Lombard, 13th Floor, 

Vishwaroop IT Park, Sector 30, 

Behind Raghuleela Mall, 

Opp. Vashi Station Vashi, 

Navi Mumbai- 400705.

Contact Person : SIMRAN KAUR 

For More information about the ICICI Lombard Walk-in Drive For Freshers, Visit this Page and Follow our barabarnews.com Website Regularly.

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