TCS is conducting a walk-in drive for the position of B2B Collections Agent On March 2nd, 2025 in Gurgaon. This opportunity is open to candidates with 1 - 5 years of experience and requires a Any Graduate or a related qualification. TCS Walk-in Drive For B2B Collections Agent About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
TCS Walk-in Drive For B2B Collections Agent
Company Name : TCS
No Of Openings : 30
Job Role : B2B Collections Agent
Instant Hiring: Submit your CV Immediately |
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𝐏𝐚𝐲 𝐀𝐟𝐭𝐞𝐫 𝐏𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐏𝐫𝐨𝐠𝐫𝐚𝐦- 𝐆𝐞𝐭 𝐏𝐥𝐚𝐜𝐞𝐝 𝐈𝐧 𝐓𝐨𝐩 𝐌𝐍𝐂'𝐬 |
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Experience : 1 - 5 Years
Qualifications : Any Graduate
Job Location : Delhi / NCR
Salary : Not Disclosed
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Mega Walk-In at TCS Gurgaon Hiring for [B2B Collections Agent (Voice)] on 02 March 2025 (Sunday).
Job Summary:
- Role : B2B Collections Agent (Voice)
- Experience: 1 to 5 years [Minimum 1 year in B2B Collections]
- Shift Timings: Mon to Sun, 24x7 5 Days working; Rotational Shifts and Week offs. Should be open to work on any shifts (Night Shifts) as per business and client requirements.
- Date: 02 Mar 2025 (Sunday)
- Time: 10:00 am to 12:30 pm
Eligibility:
- Minimum 15 years of regular, full-time education (10 + 2 + 3 Bachelors/Graduates)
- All candidates should be comfortable with Rotational Shift / Split or Rotational Week-off / 5 Days Work From Office
[B2B Collections Agent (Voice)]
Job Details:
- Excellent Verbal and Written Communications skills to handle NA region customers.
- Accounts Receivables Management
- Required to take complete ownership of assigned accounts and manage complete relationships as well for collections and customer invoices issues.
- Calling for payment on overdue invoices for buckets in scope
- Doing maintenance on the account
- Handling accounts / payment queries from accounts payable team
- Interaction with other teams - billing, originations etc.
- Payment application
- Handling disputes and resolution
- Invoice reconciliation - Pre bills, Credit rebills, Invoice splitting, PO change, Adjustments as per scope.
- Basic Excel based reporting and analysis on assigned inventory.
- Daily task list wrt regular TCS activities
- Good negotiation skills
- Orientation and ability to handle customers questions with regards to accounts
- Good domain or product knowledge
- Graduate with an exposure to B-2-B Collections environment
- Good Follow up skills with customer for all collections activities
- Handle customer questions & / or objections
- Language skill English NA Region.
- Strong analytical and Excel skills, including v-lookups and pivot tables
- Good Email writing Skills
Must Have Skills:
- B2B Collections Experience, Excellent English communications skills (written & verbal), Problem Solving, Customer Service Skills, Objection Handling & Negotiation skills
Good To Have Skills:
- Industry Knowledge, Technical Skills (CRM systems, Collection ERPs, Tolls etc.), Teamwork
Mandatory Requirements (How to generate your EP ID):
EP ID is mandatory for eligibility of the interview. Follow the below steps to register and mention the EP ID on your resume.
- Step 1: Visit https://ibegin.tcs.com/iBegin/
- Step 2: Click to login.
- Step 3: Click New user (Register with us).
- Step 4: Select "BPO" in areas of interest and complete the registration (Fill the details).
- Step 5: Once completed, your EP ID would be generated which starts from EP2024CNXXXX.
- Step 6: You will receive the EP ID on your personal e-mail ID.
Drives | ||
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Bangalore | Chennai | Hyderabad |
Mumbai | Pune | More Cities |
Walk-in Drive Details Here:
Interview Date : 2nd Mar 2025
Interview Time : 10:00 AM to 12:30 PM
Venue Details:
TCS, GG7 - Delhi Gurgaon Expressway,
Skyview Corporate Park, Sector 74a,
Gurugram, Gurgaon, Gurgaon - 122001
For More information about the TCS Walk-in Drive For B2B Collections Agent, Visit this Page and Follow our barabarnews.com Website Regularly.
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