Wipro Walk-in Drive For Customer Support Associate

Wipro is conducting a walk-in drive for the position of Customer Support Associate on March 1st to 5th, 2025 in Pune . This opportunity is open to candidates with 0 - 2 years of experience and requires a Any Graduate or a related qualification. Wipro Walk-in Drive For Freshers About more details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.

Wipro Walk-in Drive For Freshers

Company Name : Wipro

No Of Openings : 05

Job Role : Customer Support Associate

Instant Hiring: Submit your CV Immediately

𝐏𝐚𝐲 𝐀𝐟𝐭𝐞𝐫 𝐏𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐏𝐫𝐨𝐠𝐫𝐚𝐦- 𝐆𝐞𝐭 𝐏𝐥𝐚𝐜𝐞𝐝 𝐈𝐧 𝐓𝐨𝐩 𝐌𝐍𝐂'𝐬

Experience : 0 - 2 Years

Qualifications : Any Graduate

Job Location : Pune

Salary : Not Disclosed

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Job Description : 

Detailed duties and Responsibilities:

• Answer or make calls to clients, identify and address their needs, complaints, issues with product/services.
• Respond efficiently and accurately to customers, explaining possible solutions and ensuring that clients feel supported and valued.
• Engage in active listening with clients, confirming or clarifying information and diffusing angry clients as needed.
• Utilize software databases, scripts and tools appropriately.
• Understand and strive to meet or exceed agreed metrics while providing excellent and consistent customer service.
• Understand company products, service and policies.
• Take part in training and other learning opportunities to expand knowledge of the company and position.
• Adhere to all company procedure and policies

Behavioral & Soft Skills Requirements:

• Exceptional customer service, active listening, verbal and written communication skills.
• Building lasting relationships with clients and team members based on trust and reliability.
• Ability to ask prying questions and diffuse tense situations.
• Strong time management and decision-making skills
• Customer handling and complaint management experience.
• Highly self-motivated to achieve high standards in both quantity and quality
• Ability to work in a high-pressure team environment, reacting positively to change and adapting to new processes quickly.
• Ownership and accountability of customer issues and self-driven.
• Adapting to change in the scenario and implementing learning.
• High energy level and personal resilience.

Requirments and Skills : 

• Previous experience in customer support role from telecom domain or as a service desk agent (Voice) is recommended.
• Freshers can apply too
• Should be open to work in 24/7 shifts from office for all 5 days.
• 2 weekly rotational offs.
• One way cab facility.

City Wise Walk-in Drives
Bangalore	Chennai	Hyderabad
Mumbai	Pune	More Cities

Walk-in Drive Details Here: 

Interview Date : 1st to 5th Mar 2025

Interview Time : 10:00 AM to 02:00 PM

Venue Details:

Wipro Technologies, 

Hinjewadi Phase 2, Pune, 

Maharashtra- 411057

For More information about the Wipro Walk-in Drive For Freshers, Visit this Page and Follow our barabarnews.com Website Regularly.

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