Wipro Walk-in Drive For Freshers
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Company Name : Wipro
No Of Openings : 50
Job Role : Associate
| Instant Hiring: Submit your CV Immediately |
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Experience : 0 - 5 Years
Qualifications : BA / B.Com/B.Sc / MA / M.Com, Part time MBA, PGDM
Job Location : Navi Mumbai, Mumbai (All Areas)
Salary : Not Disclosed
Job Description :Looking for Backoffice Associates for Airoli Location
Work location : Airoli Exp: 0-3 Years (Freshers are also welcome)
Non Voice Process
(Both Side Cab)Night Shift only
Service Agreement- 1 year
Role & responsibilities
Associate (Process: US HR operations)
Work Experience: 0-36 months
Summary:
- Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner.
- Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue.
- Identify and learn appropriate product details to facilitate better client interaction and troubleshooting.
- Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions.
- Follow standard processes and procedures to resolve all client queries.
- Resolve client queries as per the SLAs defined in the contract.
- Maintain logs and records of all customer queries as per the standard procedures and guidelines.
Relevant Experience :
- Any/Basic MS Excel Category
- Back office/Data handling or data management Working Conditions
- Fixed evening shift (5 days working). Saturdays and Sundays are fixed off. Service Agreement
- Applicable for 1 year (Mandatory) Education Skills
- Any graduate - BA/B.Com/B.Sc (non-technical), MA, M.Com, part time MBA, PGDM
- B.Tech & MBA full time freshers are not eligible
Note : Looking for immediate joiners or who can join within 10-15 days
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Walk-in Drive Details Here:
Interview Date : 13th Feb 2025
Interview Time : 11:00 AM to 12:30 PM
Venue Details:
Gigaplex Building 3,
3rd Floor, Airoli West,
near patni ground. Airoli - 400708
Contact Person : Pooja Shirke
For More information about the Wipro Walk-in Drive For Freshers, Visit this Page and Follow our barabarnews.com Website Regularly.
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