ICICI Lombard Walk-in Drive For Freshers
Company Name : ICICI Lombard
No Of Openings : 30
Job Role : Customer Relationship Manager
| Instant Hiring: Submit your CV Immediately |
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Experience : 0 - 5 Years
Qualifications : Any Graduate
| 𝐏𝐚𝐲 𝐀𝐟𝐭𝐞𝐫 𝐏𝐥𝐚𝐜𝐞𝐦𝐞𝐧𝐭 𝐓𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐏𝐫𝐨𝐠𝐫𝐚𝐦- 𝐆𝐞𝐭 𝐏𝐥𝐚𝐜𝐞𝐝 𝐈𝐧 𝐓𝐨𝐩 𝐌𝐍𝐂'𝐬 |
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Job Location : Thane, Navi Mumbai, Mumbai (All Areas)
Salary : Not Disclosed
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Hiring Customer Relationship Manager for ICICI Lombard contact center @ Vashi Office
THIS IS AN ON-ROLL OPPORTUNITY WITH ICICI LOMBARD
Designation: Customer Relationship Manager (TAMIL SPEAKING CANDIDATES)
Role: Handling inbound calls (Customer Service)
Shift Timing: Male: 7:00 AM TO 12:30 PM + (Night Shifts) any 9.30 hrs. shift & Female: 7:00 AM TO 8:30 PM any 9.30 hrs.
Week-Off: 5 Days working 2 days rotational off
SALARY : Up to 26 in-hand (Depend on the interview and years of experience)
Job Details :
- Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per ICICI Lombard on call.
- Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs.
- Understanding multiple products and processes.
- Influencing customers to buy or retain product or service by following a prepared script to give product reference information.
Role & Responsibilities :
- Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call accordance with IL standards.
- Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken.
- Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency.
- Ability to understand and handle irate customers
- Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications.
- Ability to achieve stretched targets and able to manage the organization standards.
- Maintain Superior quality service by following organization standards
Skills Require :
- Graduate Mandatory
- Excellent Communication in English & Hindi
- Fluent in TAMIL
- Age: 20-30
- Open for voice process
Interested candidate can contact on below mention contact details -
SIMRAN KAUR : simran.maal@ext.icicilombard.com
| Drives | ||
|---|---|---|
| Bangalore | Chennai | Hyderabad |
| Mumbai | Pune | More Cities |
Walk-in Drive Details Here:
Interview Date : 3rd to 5th Mar 2025
Interview Time : 10:30 AM to 02:30 PM
Venue Details:
ICICI Lombard,
13th Floor Vishwaroop IT Park,
Sector 30, Behind Raghuleela Mall,
Opp. Vashi Station Vashi, Navi Mumbai- 400705
Contact Person : SIMRAN KAUR MAAL
For More information about the ICICI Lombard Walk-in Drive For Freshers, Visit this Page and Follow our barabarnews.com Website Regularly.
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