Job description

Greetings from Sutherland!!!!

Currently we are hiring for International Technical Voice Process Associate for Freshers and experienced

Can apply for virtual interviews too.

Sutherland is seeking experienced and detail-oriented Travel GDS Consultants with a strong background in Amadeus Cryptic commands to support our growing travel operations. This role is suited for professionals who have hands-on experience in ticket issuance, exchanges, and refunds, and are passionate about delivering exceptional service in a back-office voice process.

Roles and Responsibilities :

Listening to customers concerns and handling the customer complaints and returns through call, email and chat. Giving detailed explanations of services or products.

Required Skills :

• Candidate should be excellent in verbal communication skills
• Should have good verbal communication skills
• Looking for typing speed of 35WPM 90% Accuracy
• Good to have customer handling skills
• Should have good knowledge on customer support
• Graduates & Undergraduates can also apply
• Should be flexible to work from office and night shifts

Rounds of Interviews:

• HR/Screening Round
• Assessment Round
• Ops/SD Round of Interview

Everyone has to complete the Registration before coming for walk in Interview.

For more details Please walkin to the below mentioned location or click on the link to get yourself registered
PFB Registration link : https://smrtr.io/sgNFR

Address : Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.

Note :

Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Regards
Sutherland Global Services

Role: Voice / Blended – Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Graduation Not Required

Time and Venue

22nd July – 26 July , 10.30 AM – 2.00 PM
Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.