HDFC Bank is conducting a walk-in drive for Freshers/Exp as Customer Care Officer Positions in Hyderabad Location. This opportunity is open to all Graduates. More details regarding the walk-in interview, including specific venue and timing, please refer to the additional sections provided.
| URGENT JOBS | ||
|---|---|---|
| Data Entry (WFH) | Rs.50,000/- | Apply Here |
| Urgent Interview Calls | Upto 15 Lakhs | Apply Here |
Company Name: HDFC Bank
Job Role: Customer Care Officer
Experience: 0 – 5 Years
Qualifications: Any Graduate
Job Location: Hyderabad
Salary: Best in Industry
Job Description:
- Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers.
- Ensure Outcalling is done to Customers for clarifying customer queries on transaction declined due to card control not enabled, Renewal and upgrade customers for welcome call/feature enforcement
- To ensure that the defined benchmarks on service experience, call handling time, quality etc parameters are met consistently , including the call productivity standard
- To ensure zero defects processing of all customer requests
- To ensure complete and accurate resolution within the defined TATs.Role & responsibilities
- Responsible for ensuring delivery of competent and consistent service in line with set standards that results in an enhanced customer experience for bank customers.
- To ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistently
- To ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported.
- To ensure complete and accurate resolution within the defined TATs.
Walk-in Drive Details Here:
Interview Date: 11th to 18th September 2026
Interview Time: 2:00 PM – 5:00 PM
Venue Details:
7th Floor, D-Block,
Meenakshi Tech Park,
Gachibowli, Hyderabad – 500032.
About Company:
HDFC Bank Ltd. is India’s largest private sector bank, established in 1994 as a subsidiary of Housing Development Finance Corporation (HDFC) Ltd. It offers a wide range of services, including retail and wholesale banking, digital banking solutions, and wealth management, and has a vast network of branches and ATMs across India and internationally. The bank is known for its focus on technology-driven, risk-conscious growth and has grown significantly since it began operations in 1995.
