Job description

Desired Candidate Profile

• 6 months – 4 years of experience in BPO industry or related field.
• Proficiency in Ms-office (Excel) VLOOKUP, H-LOOKUP, Pivot, If Functions for experieced Candidates
• Immediate joiners Preferred

Job Description:

• To attain verifications via phone / email according to the predefined quality standards, service level and productivity targets on assigned cases.
• Obtaining verifications on Education Checks, Employment History Checks, Performance Feedback Checks, Reference / Cross Reference Checks, Criminal Record Checks, Drug Test, Address Checks, etc.
• Analyzing verifications received and quality check as per internal parameter.
• Achieving a low turnaround time for completing checks across all categories.
• Creating and maintaining healthy relationships with verification source contacts
• Drafting screening reports and send the same to the client relations team for issuance to the client.
• Proficiency in Ms-office (Excel) VLOOKUP, H-LOOKUP, Pivot, If Functions
• Immediate joiners preferred.

Role: Operations – Other
Industry Type: Analytics / KPO / Research
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Operations
Education
UG: Any Graduate

Time and Venue

26 July – 31st July , 9.30 AM – 3.00 PM
Venue Details: Matrix Business Services India Pvt. Ltd. Shree Mahamathi Towers No,17, Arulambal Street T.Nagar, Chennai – 600017 Near: Habibullha Road HDFC Bank
Contact – Naresh HR ( 8056176174 )