Job description

Greetings From Omega Healthcare !!!

Congratulations!! Your profile is shortlisted for the final round of Interview with Omega Healthcare.

Address – Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru, Karnataka – 560017 , 080 4155 7333

https://maps.app.goo.gl/X5UBbLijt1nMCbd27

NOTE : KINDLY MENTION TOP OF RESUME NAUKRI

Likitha: 9741423556

MEGA WALK -IN DRIVE MONDAY to FRIDAY , TIMING : 10:30AM TO 3: 30PM

Note : Walkin Interviews between 10am to 3:30pm

Salary : CTC 18000 k to 21000k

Roles and Responsibilities

• Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).
• Identify potential process improvements, trends, issues and escalate to Supervisor through calling.
• Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs.
  Be part of all the training session to gain knowledge towards RCM.
• Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions
• Identify the accounts which does not require calling and can be fixed by Analyst to resolve
• Logical thinking to identify the trends, resolve accounts for an error free account
• Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary Roles and Responsibilities
• Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS, internal system & process toward resolution (Payment, Adjustment & self-pay).
• Identify potential process improvements, trends, issues and escalate to Supervisor through calling.
• Follow the Workflow documentation like SOPs Update tracker, Issue Log and Trend logs.
  Be part of all the training session to gain knowledge towards RCM.
• Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements and account transactions
• Identify the accounts which does not require calling and can be fixed by Analyst to resolve
• Logical thinking to identify the trends, resolve accounts for an error free account
• Identify payer issues and leads special projects to aggregate claim data for payer reprocessing and escalate complex payer issues to the lead billing specialist as necessary

Desired Candidate Profile

• Minimum 1 Yr Call Center Experience
• Graduates or Under Graduates
• Good communication skills

Perks and Benefits

• Quarterly Incentives
• 5 days a week
• All US holidays along with Indian Holidays
• Very lucrative employee referral policy Desired Candidate Profile.

Role: Voice / Blended – Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education
UG: Graduation Not Required

Time and Venue

28 July – 30 July , 9.30 AM – 4.30 PM
33, Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Bengaluru, Karnataka 560017
Contact – Likitha ( 9741423556 )