Job description
Hiring Alert | Customer Support Executive (Voice Process) | Tech Mahindra
Kickstart your career with Tech Mahindra!
Are you fluent in English and looking for a stable, permanent opportunity with excellent career growth? We are hiring enthusiastic Freshers and Experienced Candidates for our Customer Support Voice Process. Position DetailsRole: Customer Support Executive (Voice Process) Band: Permeant Role Languages Required: English + Hindi Freshers & Experienced Candidates Welcome Employment Type: Permanent Key Responsibilities

Handle customer interactions professionally via calls.
Deliver exceptional customer service with a positive and empathetic approach.
Communicate effectively in English and regional languages.
Resolve customer queries efficiently while maintaining service quality standards.
Stay updated with process knowledge, product updates, and operational guidelines.
Maintain adherence to schedules, productivity targets, and attendance requirements.

Eligibility Criteria

Any Graduate can apply.
Excellent verbal communication skills in English and Hindi.
Strong interpersonal and customer-handling skills.
Freshers with good communication skills are encouraged to apply.

Work Schedule

Working Days: 5 Days a Week
Weekly Offs: 2 Rotational Offs
Login Hours: 10 Hours 30 Minutes
Production Hours: 9 Hours 30 Minutes
Work Location TECH Mahindra Ltd. Hitech City Rd, Hyderabad, Telangana 500084 Divya Sree Omega – Block – CHitech City Rd, Hyderabad, Telangana 500084 Why Join Tech Mahindra? Permanent Employment Career Growth Opportunities Professional Work Environment Employee Learning & Development Programs Freshers Welcome Work with a Leading Global Organization

Spoc

Uday Teja – 8008614700

Manikanta – 9618988266

Role: Non Tech Support – Voice / Blended
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended

Education
UG: Any Graduate
Key Skills
Skills highlighted with ‘‘ are preferred key skills
Tele calling Voice Process Inbound
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